Frequently Asked Questions

The first session focuses on understanding the nature of your challenges and goals.  The session will revolve around your priorities, as always, and Dr. Wiens will ask questions to get a clearer understanding of your situation.  By the end of the session, you will have some ideas on potential ways to move forward.


If you are concerned that you will not be sure what to say in session, that is completely fine.  Dr. Wiens will guide you with appropriate questions in a supportive environment.


Once you book your first session, you will also receive an email with more information and a few questions about your needs.

This varies depending on the nature of a client’s difficulties and goals.  New clients commonly start with meetings every week or two and then taper off to meeting monthly or as needed. 


Clients choose the frequency and scheduling of sessions.  If you are constrained to only a few sessions, please let Dr. Wiens know so that he can help to set realistic goals within a specified time frame.  

He works with adults (usually 18 years and older) from a wide range of backgrounds and circumstances. Many of his clients tend to be career-oriented individuals, but he works with anyone whose needs align with his service offerings.


Dr. Wiens uses secure encrypted video conferencing software that aligns with professional privacy standards.  You can book a session online and Dr. Wiens will contact you at the scheduled time via your choice of phone or video conference.  Please contact Dr. Wiens if you have any other questions.

No, there is no referral required for Dr. Wiens’ services.

Yes, Dr. Wiens has and does take referrals from each of these sources.

Fees are listed on the online booking section of our website.  They vary depending on the service provided. 


Fees can be paid using credit card or e-transfer.


The services of a psychologist are often covered by extended health benefit plans and they are also considered a medical expense that may be eligible to be deducted from personal income taxes depending on your situation.  See below for more information.

Extended health plans often include the services of a registered psychologist (Dr. Wiens is a registered psychologist in British Columbia, #2440). Please check with your insurer regarding your coverage.  The services of a psychologist are not covered under British Columbia’s Medical Services Plan.


The fees for services by a registered psychologist may  also be deducted from personal income taxes as a medical expense depending on your situation. Please check with your tax preparation advisor for more specific information.


For businesses and the self-employed, the fees for a psychologist can be tax-deductible as a business expense.  Please check this with your accounting team.

Appointments can be cancelled or re-scheduled through the online booking system.  However, they can only be changed more than 48 hours before the start time of your appointment.

If you need to cancel or re-schedule please do so as soon as possible and provide at least 48 hours notice so that your space can be offered to others. 

All cancellations with less than 48 hours notice will be billed the full-session fee. Please note that typically insurance companies do not cover the cost of a missed session. 

Yes, Dr. Wiens is able to speak or write for media outlets on a range of topics. Please contact him to discuss your needs.